# Swipwire Managed IT Services

> Swipwire is a leading Managed Service Provider (MSP) based in Colombo, Sri Lanka, backed by SyntelligenceIT (Pvt) Ltd. We deliver proactive IT management, 24/7 endpoint monitoring, cloud workspaces, cybersecurity, and dedicated engineering support for growing businesses.

## Overview & Core Services
- [Managed IT Services](https://swipwire.com/#services): Proactive management for workstations, servers, networks, and cloud environments.
- [Why Swipwire](https://swipwire.com/#why-swipwire): Comparison of proactive Managed IT vs reactive break-fix IT models.
- [About Us](https://swipwire.com/#about): Who we are, our core engineering philosophy, and local operations.
- [How We Manage IT](https://swipwire.com/#process): Our 4-stage lifecycle framework (Monitor & Prevent, Support, Secure, Improve).
- [Pricing & Packages](https://swipwire.com/#pricing): Transparent monthly per-user pricing in LKR (Essential at LKR 1,500/user/mo, Business at LKR 2,500/user/mo, Complete Enterprise custom).
- [Security by Default](https://swipwire.com/#security): 2FA enforcement, endpoint hardening, automated patching, and immutable cloud backups.
- [Frequently Asked Questions](https://swipwire.com/#faq): Answers to common questions about MSP onboarding, pricing, response times, and Sri Lanka coverage.
- [Consultation & Contact](https://swipwire.com/#contact): Direct contact channels and free IT assessment booking.

## Optional & In-Depth Context
- [Full Context & Service Specifications](https://swipwire.com/llms-full.txt): Complete detailed knowledge base covering all service scopes, SLAs, technical architecture, and FAQs.

## Contact Information
- **Sales & General Inquiries**: sales@swipwire.com
- **Phone / Hotline**: +94 77 768 1255
- **Headquarters**: Colombo, Western Province, Sri Lanka
- **Parent Entity**: SyntelligenceIT (Pvt) Ltd